GOV.UK notices

Travel cot, crib, Moses basket and baby carrier recalls and safety notices

These are product safety notices for travel cots, cots, cribs, bassinets, Moses baskets, baby carriers and slings published by the Office for Product Safety and Standards (OPSS) on GOV.UK. Each entry repeats the notice's details as published, with a link to the original.

PreparedBritain is independent of OPSS and GOV.UK. This is not an official government page.

Not every notice here is a recall. Each entry shows the measure OPSS recorded, such as "Recall of the product from end users" or "Import rejected at border".

Not every recall is listed here. We only include notices OPSS has published on GOV.UK, and manufacturers can announce recalls themselves. If your product isn't listed, that doesn't mean it has been checked: look on the manufacturer's website, using the model number on the product's label.

This page doesn't cover cot toys and mobiles, cot bumpers, baby nests, sleeping bags, swaddles, pushchairs or car seats. This page covers notices published for the UK by OPSS. It doesn't include recalls announced in other countries.

12 notices2 with "Recall of the product from end users"newest alert date 14 Aug 2026

Dates are GOV.UK's own. We last checked GOV.UK for new and changed notices on 20 September 2026 at 12:28 UK time. The notice on GOV.UK is always the current version.

Product Safety Report: 3 in 1 Baby Bedside Bassinet with Wheels (2605-0089) — Product safety report · Measure: Import rejected at border · Risk level (as published): High · Alert date: 14 August 2026 · First published on GOV.UK: 14 August 2026
Type:
Childcare articles and children’s equipment - Baby Cots/Cot Beds/Bassinet
Product Name on Instructions:
Multifunctional Splicing Crib
Other Product Identifiers:
bzgj50077
Product carton identifiers:
178/200, MOGJ2601160005
SKU:
CJJ-yingerchuang
Product Description:
Baby crib with wheels and separable sides for co-sleeping.
Read the full notice on GOV.UK
Hazard (as published)
There is no evidence that the product has been assessed using the relevant UK conformity assessment procedures. Technical documentation demonstrating compliance with BS EN 1130:2019 for the crib and BS EN 16890:2017+A1:2021 for the mattress was not provided, and there is no evidence of adequate production control. The product and mattress lack the required markings, safety warnings and traceability information, including warnings relating to suffocation hazards. In addition, the product is not accompanied by instructions and safety information for safe use in English. The absence of required warnings, markings and instructions may also result in the product being assembled, secured or used incorrectly - for example placing the product against the adult’s bed without permanently fixing it in place. This could lead to the product moving, the infant slipping and receiving injuries. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Recall: Puggle Airlite 3-In-1 Folding Travel Cot and Playpen with Bassinette and Airlite 2-In-1 Folding Travel Cot & Playpen (2606-0135) — Product recall · Measure: Recall of the product from end users · Risk level (as published): Not provided · Alert date: 12 June 2026 · First published on GOV.UK: 12 June 2026
Type:
Childcare articles and children’s equipment – Baby Cots/Cot Beds/Bassinet
Brand:
Puggle
Model:
NP63268 (2-in-1), NP63269 (3-in-1)
Batch Codes:
08/2025/O4B8240 OR 09/2025/O4B8241 (2-in-1), 08/2025/O4B8240 OR 09/2025/O4B8241 (3-in-1)
Distribution Dates:
07/11/2025 - 13/05/2026
Country of Origin:
China
Product Description:
A travel cot and playpen set, and a travel cot, playpen and bassinet set.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a risk of choking as the zip pull may detach from the zip, creating a small part. If detached, this component could be placed in the mouth by a young child and obstruct the airway. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: New Mummy Crib Backpack sold via Amazon, eBay, Fruugo, Joom, AliExpress and DH Gate (2604-0069) — Product safety report · Measure: Withdrawal of the product from the market · Risk level (as published): Serious · Alert date: 1 June 2026 · First published on GOV.UK: 1 June 2026
Type:
Electrical appliances and equipment - Electric Grills
Barcode:
1600000253844
Other identifiers on packaging:
15979641
Amazon ASIN’s:
B0BLW55M4D, B0BPLRGYKP
eBay item numbers:
186051872057, 185980549802
Fruugo listing ID:
p-227078069-484459507
AliExpress listing ID:
1005006116194865
Joom listing ID:
64c71da798c84101f5936a4f
DH Gate listing ID:
9238844144042-K7644814165 HG-K43001, RVG4042, 251218-0006-178, FBE251218UK-1
Country of Origin:
China
Product Description:
Backpack containing fold out crib with multiple compartments.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a serious risk of injuries because it is not structurally stable and has no warnings to indicate that it cannot be used overnight. If a baby was left in the product overnight, their natural movements could cause the product to collapse or fall sideways, resulting in injuries. The crib is also supplied with a cover which would fully enclose and cover the baby, potentially leading to suffocation. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: Grey Baby Bassinet (2603-0310) — Product safety report · Measure: Destruction of the product; Import rejected at border · Risk level (as published): Serious · Alert date: 15 April 2026 · First published on GOV.UK: 16 April 2026
Type:
Childcare articles and children’s equipment - Baby Cots/Cot Beds/Bassinet
Model:
858
Product carton identifiers:
RVG658-250905-0003-294, 94/100
Country of Origin:
China
Product Description:
A grey baby bassinet with wheels and a mosquito net.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a serious risk of suffocation because it is possible for the product to roll away from the adult’s bed when in use, creating a gap that is wide enough for an infant to become trapped. If the sleeping infant rolls into this gap and is trapped, their airway may be restricted, leading to suffocation. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: Beedome Cot and Mattress (2602-0125) — Product safety report · Measure: Import rejected at border · Risk level (as published): High · Alert date: 18 February 2026 · First published on GOV.UK: 18 February 2026
Type:
Childcare articles and children’s equipment - Baby Cots/Cot Beds/Bassinet
Brand:
Beedome
Batch No/Serial No:
13611-Y01Y0001-B01 (only on carton)
Other Identifiers:
G1915-H3509552271 RVG19155-251119-0005-7 PG22511730265 D284
Country of Origin:
China
Product Description:
Children’s cot frame with mattress.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a high risk of choking as the internal stuffing can easily be accessed via a zip. If a child accesses this filling, they may place it in their mouth and choke. Improvements are also required to the product marking and labelling. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: Monanito Baby Bassinet (2505-0064) — Product safety report · Measure: Destruction of the product; Import rejected at border · Risk level (as published): Serious · Alert date: 23 December 2025 · First published on GOV.UK: 23 December 2025
Type:
Childcare articles and children’s equipment – Baby Bassinet
Brand:
Monanito
Model:
C968 ALA-6-2
Country of Origin:
China
Product Description:
A baby bassinet with two moveable legs.
Read the full notice on GOV.UK
Hazard (as published)
The Monanito Baby Bassinet presents a serious risk of suffocation. The product lacks a locking mechanism to securely attach the bassinet to the adult bed. As a result, there is a risk that a gap may form between the bassinet and the bed, allowing a child to fall into this space. This could force the child into a position where breathing is obstructed, leading to potential suffocation. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: Mlove11 Baby Co Sleeping Bed (2511-0258) — Product safety report · Measure: Destruction of the product; Import rejected at border · Risk level (as published): Serious · Alert date: 10 December 2025 · First published on GOV.UK: 10 December 2025
Type:
Childcare articles and children’s equipment - Baby Cots/Cot Beds/Bassinet
Brand:
Mlove11
SKU:
BUP-UK0
Amazon Product Identifiers:
X002B8J7V5, FBA15KRM0BXMU000001
Country of Origin:
China
Product Description:
Baby co-sleeping bed with removable cushion.
Read the full notice on GOV.UK
Hazard (as published)
The baby bed has no valid technical documentation and there is a lack of labelling, marking and instructions. In the absence of markings and instructions to support consumers in safe usage, it may be possible for the product to be used in an unsafe manner. For example, if a young child is placed in the product to sleep unsupervised and moves in their sleep, they may become pressed against a bumper, restricting their airway and potentially leading to suffocation. Further information on safe sleeping for babies can be found on the NHS website at the following link: https://www.nhs.uk/start-for-life/baby/baby-basics/newborn-and-baby-sleeping-advice-for-parents/safe-sleep-advice-for-babies/ The product does not meet the requirements of the General Product Safety Regulations 2005.
Links in this notice:
- https://www.nhs.uk/start-for-life/baby/baby-basics/newborn-and-baby-sleeping-advice-for-parents/safe-sleep-advice-for-babies/
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: Bellababy Baby Bassinet and Bedside Sleeper sold via Amazon (2508-0054) — Product safety report · Measure: Destruction of the product; Import rejected at border · Risk level (as published): High · Alert date: 31 August 2025 · First published on GOV.UK: 31 August 2025
Type:
Childcare articles and children’s equipment - Baby Cots / Cot Beds / Bassinet
Brand:
Bellababy
Model:
BLA-929
Amazon Product Identifiers:
X0025WYR17, FBA15K248LKBU000209
Country of Origin:
China
Product Description:
A baby bassinet or bedside sleeper on cartwheels.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a high risk of injuries as it can overturn with minimal force and may not be sufficiently strong to hold the baby’s weight. If the parent or caregiver were to rock the cot, it may tip, causing the baby to fall. The instructions were deemed inadequate and some of the required documentation/markings were not present. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: Hush by Venture Bedside Crib (2412-0016) — Product safety report · Measure: Import rejected at border · Risk level (as published): High · Alert date: 11 December 2024 · First published on GOV.UK: 11 December 2024
Type:
Childcare articles and children’s equipment – Bedside crib
Brand:
Hush By Venture
Barcode:
5060656240576
Country of Origin:
China
Product Description:
A grey bedside attaching crib for a young child.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a high risk of injuries because it was found to overturn at less than 30N in the rocking configuration. If a child’s parent/guardian expects a certain amount of force to be needed to push the rocker, it may overturn and therefore the baby may be ejected from the rocker, receiving injuries. The product also requires improvement to marking, labelling and documentation. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: Teknum Baby Crib (2402-0013) — Product safety report · Measure: Import rejected at border · Risk level (as published): High · Alert date: 16 February 2024 · First published on GOV.UK: 19 February 2024
Type:
Childcare articles and children’s equipment - Baby Crib
Brand:
Teknum
Carton Identifier:
YEC-658-2
Country of Origin:
China
Product Description:
Baby crib with mattress and fold up legs.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a high risk of choking as the zip pull on the mattress can be easily detached. A young child or baby may place it in their mouth and choke on the small part. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: Little Laughs Moses Basket sold via Amazon (2308-0141) — Product safety report · Measure: Destruction of the product; Removal of the listing by the online marketplace · Risk level (as published): Serious · Alert date: 15 November 2023 · First published on GOV.UK: 15 November 2023
Type:
Childcare articles and children’s equipment – Moses Basket
Brand:
Little Laughs
Amazon ASIN:
B0BG85YH1W
Other Amazon identifier:
X001N3DE4F
Country of Origin:
China
Product Description:
Brown Moses basket provided in a bag with mattress, blanket and draw string bag.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a serious strangulation risk when not clicked together, each waist strap present free lengths that measure over the over the permitted length. The product also presents a serious entanglement risk as when the waist straps are clipped together, a loop is created that measures over the maximum permitted length. Additionally, during testing, the test mass rolled out of the basket. If this occurred during use, it could result in injuries being sustained by the child user. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Recall: Willox Baby Cot (2112-0425) — Product recall · Measure: Recall of the product from end users · Risk level (as published): Not provided · Alert date: 24 December 2021 · First published on GOV.UK: 27 March 2022
Type:
Childcare articles and children’s equipment - Willox Baby Cot
Barcode:
3614852577817
Model number:
GFD473
Batch number:
930744
Country of Origin:
France
counterfeit:
No
Product description:
A child’s cot with side panels constructed of spindles
Read the full notice on GOV.UK
Hazard (as published)
The product has been identified as presenting a risk of injuries as, when tested, it was found that the spindles may break which could cause harm to the user. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.

Baby carriers and slings

5 notices3 with "Recall of the product from end users"newest alert date 29 Jan 2025

Dates are GOV.UK's own. We last checked GOV.UK for new and changed notices on 20 September 2026 at 12:28 UK time. The notice on GOV.UK is always the current version.

Product Safety Report: Landici Hip Seat Baby Carrier sold via Amazon (2501-0084) — Product safety report · Measure: Import rejected at border; Removal of the listing by the online marketplace · Risk level (as published): Serious · Alert date: 29 January 2025 · First published on GOV.UK: 29 January 2025
Type:
Childcare articles and children’s equipment – Hip seat baby carrier
Model:
L8011
Amazon product identifiers:
X00204KYJ9, FBA15JC69RPZU000015
Country of Origin:
China
Product Description:
Hip seat baby carrier in black
Read the full notice on GOV.UK
Hazard (as published)
The product presents a serious risk of suffocation. If a child who cannot hold their head up is placed in the baby carrier, their head may drop forward while they face outward, which can close off the child’s airway, or they may lie with their mouth and nose pressed against the caregiver’s clothing which can block airflow. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Recall: Oscha Slings Onbuhimo Baby Carrier (2410-0036) — Product recall · Measure: Recall of the product from end users · Risk level (as published): Low · Alert date: 20 December 2024 · First published on GOV.UK: 20 December 2024
Type:
Childcare articles and children’s equipment - Baby Carrier
Brand:
Oscha Slings
Barcode:
0111134183
Production Period:
Before September 2024
Country of Origin:
United Kingdom
Product Description:
Baby carrier with buckle straps attached to body panel. Designed for carrying babies on front of person.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a risk of injuries as a fault with the shoulder strap attachment to the body panel has been identified. It is possible for the webbing to fray or come away from the carrier’s body, which could result in the baby falling from the carrier unexpectedly and receiving injuries. The affected products do not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Recall: Ainomi Baby Carrier Ergonomic Carrier Backpack Hipseat sold via Shein (2401-0072) — Product recall · Measure: Recall of the product from end users · Risk level (as published): Not provided · Alert date: 23 January 2024 · First published on GOV.UK: 23 January 2024
Type:
Childcare articles and children’s equipment – Baby carrier
Model/Type:
sa2211019780039931
Country of Origin:
China
Product Description:
Grey baby carrier with a hip seat for the child to sit on.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a risk of injuries as it has inadequate support attachments meaning a baby may slip out, fall and suffer injuries. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Safety Report: Baobe Baby Carrier (2201-0009) — Product safety report · Measure: Removal of the listing by the online marketplace · Risk level (as published): Serious · Alert date: 14 January 2022 · First published on GOV.UK: 27 March 2022
Type:
Childcare articles and children’s equipment - baby carrier
Brand:
Baobe
Model:
606
Country of Origin:
China
Product description:
Dark navy baby carrier, packaged in a cardboard box with an image of the product on the front.
Read the full notice on GOV.UK
Hazard (as published)
The product presents a serious risk of injuries as testing found that the fasteners that attach the shoulders to the body of the product unstitch after five cycles of use and the straps break. This poses an injuries hazard to babies and young children as the safety straps may detach while the product is in use, causing the baby or young child to fall to the floor. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.
Product Recall: Adventuridge Hiking Baby Carrier (2110-0213) — Product recall · Measure: Recall of the product from end users · Risk level (as published): Not provided · Alert date: 26 November 2021 · First published on GOV.UK: 27 March 2022
Type:
Childcare articles and children’s equipment - Hiking Baby Carrier
Barcode:
4088500636642
Brand:
Adventuridge
Product code:
804707
Country of Origin:
Unknown
Product description:
Blue hiking baby carrier ‘rucksack’ style
Read the full notice on GOV.UK
Hazard (as published)
The product proses a risk of injuries as the supplier has identified that a component may fail on a small number of carriers. The product does not meet the requirements of the General Product Safety Regulations 2005.
What the notice says to do
Photos of the product are in the PDF linked from the GOV.UK notice.

Contains public sector information licensed under the Open Government Licence v3.0. Source: Office for Product Safety and Standards, Product Safety Alerts, Reports and Recalls, GOV.UK.

PreparedBritain is independent of OPSS and GOV.UK. This is not an official government page.

How to check whether your travel cot, crib or baby carrier is listed

If your product matches a notice, check the model, barcode or batch number, and the sales dates where the notice gives them. Then follow what that notice says to do. Its instructions are quoted below, word for word.

What the notice says to do: "The import has been rejected at the border." Source: Product Safety Report: 3 in 1 Baby Bedside Bassinet with Wheels (2605-0089), GOV.UK.

What the notice says to do: "The product has been recalled from end users by The Nursery Store (Online 4 Baby Limited). Consumers should stop using the products immediately and access Product recall notice - The Nursery Store for further information and to register for a refund. Alternatively, contact The Nursery Store at Hello@thenurserystore.com." Source: Product Recall: Puggle Airlite 3-In-1 Folding Travel Cot and Playpen with Bassinette and Airlite 2-In-1 Folding Travel Cot & Playpen (2606-0135), GOV.UK.

Links in this notice:

https://www.thenurserystore.com/s/product-recall-notice
Hello@thenurserystore.com

What the notice says to do: "The product has been withdrawn from the market by iCuddleBugs (TANTRIC VEDI UK LTD) and AliExpress." Source: Product Safety Report: New Mummy Crib Backpack sold via Amazon, eBay, Fruugo, Joom, AliExpress and DH Gate (2604-0069), GOV.UK.

What the notice says to do: "The import has been rejected at the border and destroyed." Source: Product Safety Report: Grey Baby Bassinet (2603-0310), GOV.UK.

What the notice says to do: "The import has been rejected at the border." Source: Product Safety Report: Beedome Cot and Mattress (2602-0125), GOV.UK.

What the notice says to do: "The import has been rejected at the border and destroyed." Source: Product Safety Report: Monanito Baby Bassinet (2505-0064), GOV.UK.

What the notice says to do: "The import has been rejected at the border and destroyed." Source: Product Safety Report: Mlove11 Baby Co Sleeping Bed (2511-0258), GOV.UK.

What the notice says to do: "The import has been rejcted at the border and destroyed." Source: Product Safety Report: Bellababy Baby Bassinet and Bedside Sleeper sold via Amazon (2508-0054), GOV.UK.

What the notice says to do: "The import has been rejected at the border." Source: Product Safety Report: Hush by Venture Bedside Crib (2412-0016), GOV.UK.

What the notice says to do: "The import has been rejected at the border." Source: Product Safety Report: Teknum Baby Crib (2402-0013), GOV.UK.

What the notice says to do: "The product has been withdrawn from the market. The listing has been removed by the online marketplace (Amazon)." Source: Product Safety Report: Little Laughs Moses Basket sold via Amazon (2308-0141), GOV.UK.

What the notice says to do: "La Redoute are recalling Willox Baby Cots with model number GFD473 and batch number 930744. Please contact La Redoute for further information on the recall." Source: Product Recall: Willox Baby Cot (2112-0425), GOV.UK.

What the notice says to do: "The import has been rejected at the border and destroyed." Source: Product Safety Report: Landici Hip Seat Baby Carrier sold via Amazon (2501-0084), GOV.UK.

What the notice says to do: "The product has been recalled from end users. Owners of the Onbuhimo baby carrier are advised to stop using the product immediately and contact Oscha Slings Limited to arrange the return, repair and re-shipment of their carrier. For further information, please email Oscha Slings at info@oschaslings.com" Source: Product Recall: Oscha Slings Onbuhimo Baby Carrier (2410-0036), GOV.UK.

What the notice says to do: "The product has been recalled from end users. Owners should stop using this product immediately and contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (Shein)." Source: Product Recall: Ainomi Baby Carrier Ergonomic Carrier Backpack Hipseat sold via Shein (2401-0072), GOV.UK.

What the notice says to do: "The listing has been removed by the online marketplace (Amazon). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress." Source: Product Safety Report: Baobe Baby Carrier (2201-0009), GOV.UK.

What the notice says to do: "The product has been recalled from end users. For more information, please see https://www.aldi.co.uk/product-notices." Source: Product Recall: Adventuridge Hiking Baby Carrier (2110-0213), GOV.UK.

Links in this notice:

https://www.aldi.co.uk/product-notices

If you think a product is unsafe, report it. In England and Wales, contact the Citizens Advice consumer helpline on 0808 223 1133 (Monday to Friday, 9am to 5pm). In Scotland, contact the Advice Direct Scotland consumer helpline, and in Northern Ireland, your local district council. Sources: GOV.UK, Citizens Advice.

Our baby and child emergency kit comparison is a separate buying guide, not a recall check. Links on it may earn us a commission.

Buying guideBaby & child emergency kitRead the buying guide →

Common questions

What's the difference between a product recall, a product safety report and a product safety alert?

GOV.UK uses three alert types. It says product recalls "are for specific products that have been sold in the UK and may require you to act to receive a free replacement, repair or refund from the manufacturer or a retailer". Product safety reports "are for specific products found in the UK where corrective measures other than a recall have either been ordered by an authority or are being undertaken by a business". Product safety alerts "highlight product categories or sectors in the UK with risks of serious injury or fatality and where immediate steps are requested by OPSS from businesses, authorities and possibly consumers". Each entry here shows the alert type its notice was given, and the measure OPSS recorded.

Source: GOV.UK: Product Recalls and Alerts

What should I do if my product is listed?

Follow what that notice says to do. Its corrective action is in the notice on GOV.UK, and our pages quote it word for word. Some notices here record only a border rejection or destruction and give no instructions for owners. GOV.UK also says: "You may be entitled to a refund, a replacement, or a repair if there is a safety issue with a product you own."

Source: GOV.UK: Consumer products: reporting product safety issues

Why isn't my product listed?

Source: OPSS: Product Safety Database report 2025 to 2026

How do I report a product I think is unsafe?

In England and Wales, contact the Citizens Advice consumer helpline. In Scotland, contact the Advice Direct Scotland consumer helpline, and in Northern Ireland, your local district council. Your report may be passed to your local Trading Standards Service, or the Environmental Health Service in Northern Ireland, and trading standards can escalate product safety matters to OPSS. Some products are the responsibility of other agencies: food (the Food Standards Agency), medicines and medical devices (the MHRA), workplace products (the HSE), and vehicles and vehicle parts (the DVSA).

Source: GOV.UK: Consumer products: reporting product safety issues

What's the Citizens Advice consumer helpline number?

0808 223 1133. Lines are open Monday to Friday, 9am to 5pm, and closed on bank holidays. Calls from mobiles and landlines are free. For a Welsh-speaking adviser, call 0808 223 1144. If you can't hear or speak on the phone, use Relay UK: dial 18001 then 0808 223 1133. Web chat is usually available at the same times.

Source: Citizens Advice: If you need more help about a consumer issue

By Tom Calder, PreparedBritain